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Santa's Grotto Experience at Daniel of Windsor
Windsor
Magical one-to-one chat with Santa Claus.
About
Step into a cozy winter wonderland at Daniel of Windsor for an enchanting Santa's Grotto experience. Children will be guided by a friendly elf before sharing their Christmas wishes and enjoying a heartwarming chat with Santa Claus himself. Each child receives an age-appropriate gift, and a professional photograph (printed and digital) captures the magical memory.
Our Take
Family Friendly
Best For
Young children and families
Vibe
Magical, festive, heartwarming
Energy Level
Low
Budget
Mid-Range
Photo Friendly
High
Weather Sensitivity
None
Always check the official website for the most current information.
We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly.
Location
Event Details
Duration
Approximately 5 minutes per child
Ages
Recommended for children up to 12 years old. Babies and newborns (0-3) are charged £16.
Schedule
Runs from November 21 to December 24, 2025.
Organizer
Royal Borough of Windsor & Maidenhead
Practical Information
Accessibility
https://www.windsor.gov.uk/information/accessibility-statement
Pet Policy
No pets allowed
Quick Actions
Tips & Advice
- Arrive 10 minutes before your scheduled time to locate the grotto on the first floor and ensure a smooth transition into your magical visit.
- Consider booking consecutive slots if you have multiple children to allow them to experience their Santa chat together.
- While recommended for children up to 12, the experience is open to all ages, ensuring no one misses out on the festive cheer.
- The included professional photograph is a wonderful keepsake; be ready to capture those precious moments of joy and wonder.
- Book tickets well in advance, as this popular event often sells out, especially closer to Christmas.
Frequently Asked Questions
What is the refund policy for Santa's Grotto tickets?
Tickets are non-amendable and non-refundable, except for a 24-hour window immediately following the initial booking.
How many children can attend together?
You can book up to four children in a row within the same time slot, allowing for a combined visit of approximately 20 minutes.
What is included with each ticket?
Each ticket includes an elf welcome, a chat with Santa, a gift, and a professional photograph (printed and digital download).
Is the grotto suitable for babies and toddlers?
Yes, babies and newborns (0-3) are welcome and charged £16, with gifts provided for the 0-1 year age category. The experience is generally recommended for children over 1 year old.
What time should I arrive for my booking?
It is recommended to arrive 10 minutes before your scheduled time slot to ensure you find the grotto and don't miss your appointment.