The Santa Claus Experience
Visitors embark on a guided group tour beginning at Passport Control and journeying through festive displays with Santa's elves. Guests watch an elf stage show, visit Mother Christmas in her kitchen to decorate a gingerbread person, and help Santa down the chimney. Families then meet Santa Claus in his grotto and visit the Teddy Bear Market, where children craft their own cuddly bear to take home.
What to Expect
Guided festive adventure featuring elf shows, gingerbread decorating, and Santa's grotto.
Event Details
Duration
The tour typically takes 90 minutes.
Ages
All ages
Timed Entry
Yes
Organizer
Lee Valley Farm Park Ltd
Food & Drink
Children decorate a gingerbread person to take home or eat; no other event food or drink is specified.
Local Insight & Ratings
Family Friendly
Best For
Families with young children
Vibe
Playful and magical
Energy Level
Moderate
Budget
££
Photo Friendly
High
Weather Sensitivity
Moderate
Location
Know Before You Go
- Tickets: A £2.50 booking fee per ticket applies. – Get tickets
Tips & Advice
- Book online ahead of your visit, because the Santa Claus Experience is pre-book only and only pre-booked guests can see Santa.
- Bring a card or phone to pay with, since the site is cashless and does not accept coins or bank notes.
- Add Flexi Ticket Insurance if your plans might change, since it lets you move or fully cancel with 72 hours' notice.
- Allow about 90 minutes for the tour, and don't plan on seeing the animals, because the farm park is closed during the event.
- Leave room in your bag for the way home, as children take their decorated gingerbread person and their own homemade teddy bear with them.
Special Events & Promotions
- Flexi Ticket Insurance, sold per ticket, lets you move or fully cancel your booking with 72 hours' notice.
Quick Actions
Frequently Asked Questions
What does the tour include?
You start at Passport Control. From there you see the elves' show, visit Mother Christmas' kitchen where each child decorates a gingerbread person, help Santa down the chimney and meet Santa in his grotto. Finally, each child makes a teddy bear to take home at the Teddy Bear Market.
How long does the experience take?
The tour usually takes about 90 minutes.
Can we see the farm animals too?
No, the farm park is closed during the event, and only the tour goes ahead.
Can I pay with cash on site?
No, the site is cashless. Major credit cards and contactless payments are accepted.
Can I change or cancel my booking?
You can change the date of a pre-booked ticket with at least 48 hours' notice. There's a change fee, and you pay the difference if the new date costs more. Flexi Ticket Insurance lets you move or fully cancel with 72 hours' notice.
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Always check the official website for the most current information.
We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly. Christmas Events Near Me is an independent guide and isn't affiliated with the events we list.