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The Polar Express Train Ride at Spa Valley Railway
Royal Tunbridge Wells, Kent
Immersive theatrical journey with Santa and a magic sleigh bell.
About
Embark on a magical journey aboard The Polar Express™ Train Ride at Spa Valley Railway! This immersive theatrical experience brings the beloved Warner Bros. film to life, complete with golden tickets, dancing chefs, and steaming hot chocolate. Meet Santa Claus himself and receive the first gift of Christmas - a shiny sleigh bell. Guests are encouraged to wear their pajamas for an unforgettable festive adventure.
Our Take
Family Friendly
Best For
Families with young children
Vibe
Magical, enchanting, festive
Energy Level
Moderate
Budget
Mid-Range
Photo Friendly
High
Weather Sensitivity
Low
Always check the official website for the most current information.
We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly.
Location
Event Details
Ages
All ages are welcome, making it suitable for families with young children and adults alike.
Schedule
The event is scheduled for 2025, with ticket booking and availability information provided.
Organizer
PNP Events Ltd
Practical Information
Parking
Parking availability can be inconsistent, with some reviews noting ample nearby parking while others describe town parking as busy and stressful.
Accessibility
Information regarding guests with additional needs is available, suggesting accommodations are considered.
Pet Policy
No pets allowed, though service animals may be accommodated.
Food & Drink
Hot chocolate and tasty treats are served on board, with additional merchandise available from the North Pole Trading store.
Quick Actions
Tips & Advice
- Wear your pajamas! Dressing in your favorite sleepwear, just like in the movie, adds to the immersive fun and makes the experience even more magical for everyone.
- Check your email for tickets from Etix.com, including your spam folder, as e-tickets are typically sent out seven days before your event date.
- Be prepared for potential parking challenges. While some find ample parking, others report difficulties, so consider arriving early or exploring public transport options.
- Bring your own copy of 'The Polar Express' book to follow along with the story as it's read aloud, making the experience even more interactive.
- Don't forget to check your pockets for holes, as Santa will remind you, and keep your precious sleigh bell safe after receiving it!
Frequently Asked Questions
What should I wear to The Polar Express™ Train Ride?
Guests, both children and adults, are encouraged to wear their pajamas to enhance the magical, immersive experience, just like in the movie.
When will I receive my tickets?
E-tickets are typically sent out seven days before the event date from Etix.com. Please check your email, including your spam or junk folder.
Is there parking available at the venue?
Parking can be variable. While some reviews mention plenty of nearby parking, others suggest town parking can be busy and stressful. It's advisable to plan your arrival accordingly.
Can dietary needs be accommodated?
Yes, the event can accommodate dietary needs, such as dairy allergies, for the hot chocolate and treats served on board.
What is the 'first gift of Christmas'?
During the journey, Santa and his elf assistant will present each guest with a shiny silver sleigh bell, symbolizing the 'first gift of Christmas'.