Castle Noel
Guided tours take guests through over 40,000 square feet of authentic Hollywood Christmas movie props and costumes from classics like Elf, The Grinch, and A Christmas Story. Visitors can view award-winning animated New York City department store window displays and explore vintage toys in the Enchanted Toyland. Guests can also climb Santa Klaus mountain for a photo and ride Ralphie's giant red slide.
What to Expect
America's largest indoor, year-round holiday entertainment attraction.
Event Details
Duration
Tours take approximately 90–120 minutes.
Ages
All ages
Timed Entry
Yes
Organizer
Mark Klaus LLC
Food & Drink
The Hideaway Tavern & Patio is a full-service restaurant and tavern that can be added to a tour; beverages can also be purchased at the door.
Local Insight & Ratings
Family Friendly
Best For
Families and fans of christmas movies
Vibe
Whimsical and nostalgic
Energy Level
Moderate
Budget
$$
Photo Friendly
High
Weather Sensitivity
None
Location
Know Before You Go
- Tickets: From $21.50. – Get tickets
- Hours: Tours are approximately 90–120 minutes. No tour start or opening times are stated in the page text.
- Accessibility: Castle Noel is ADA accessible with a lift for skipping stairs, and offers walkers, noise-cancelling headphones, and tools for deaf guests upon request.
Tips & Advice
- Reserve your tour ahead because reservations are required during the Christmas season and every tour is guided.
- Visit between early November and the Dec. 23 tours if you want an in-person photo with Santa at the top of Klaus Mountain.
- Allow 90 to 120 minutes for the tour, and call the Hideaway Tavern & Patio ahead if you want to add a meal to your visit.
- Bring your camera for the ceiling of over 100,000 glass ornaments and the Santa photo, then finish with a ride down Ralphie's giant red slide.
- Be sure of your date before booking because tour refunds are only given up to three weeks ahead, and never for illness or bad weather.
Special Events & Promotions
- New for 2026: the Immersive Mark Klaus Gingerbread Theatre, with 10,000 sculpted pieces of frosting and a new Gingerbread show.
- New movie props from Christmas with the Kranks and Jingle All the Way have been added to the 2026 tour.
- New this year on Klaus Mountain: an A Christmas Story display with vintage toys from the film.
- New for 2026: an interactive kids tour where kids help Santa bring on Christmas, sold separately at CastleNoel.com.
- Breakfast with Santa and Breakfast with the Grinch are coming soon. An adult meal is required to reserve.
Quick Actions
Frequently Asked Questions
How long does a tour take?
Guided tours last about 90 to 120 minutes and cover the interactive exhibits, Hollywood costumes and props, and the animated New York City window displays.
Can we get a photo with Santa?
Yes. Santa arrives in early November for photos on Santa Klaus mountain and stays through the Dec. 23 tours. If you visit after that, Santa is added to your photo instead.
Where do we check in?
Go to Castle Noel's gift shop on South Court St five minutes before your tour time. You'll get a reminder email the day before.
Can we eat there?
Yes. The Hideaway Tavern & Patio is a full-service restaurant, and you can order meals during events. You can also buy drinks at the door.
Does everyone get to ride the slide?
Yes. Every guest can choose to ride Ralphie's giant red slide.
More Christmas Events Near Medina
More Christmas Events near Medina
Always check the official website for the most current information.
We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly. Christmas Events Near Me is an independent guide and isn't affiliated with the events we list.