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Glow Marwell
Winchester, Hampshire
Magical family grotto experience with Santa and zoo entry.
About
Step into a winter wonderland at Marwell Zoo for a truly magical Christmas experience. Journey through Marwell Hall for a 45-minute festive adventure, complete with enchanting storytelling, creative craft activities, and the highlight of meeting Santa Claus himself. Every child aged 16 and under receives a special gift. Your ticket also grants you full access to explore the zoo and its incredible animal inhabitants. For an extended evening of enchantment, consider adding the spectacular Glow Marwell light trail.
Our Take
Family Friendly
Best For
Families with young children
Vibe
Magical, festive, enchanting
Energy Level
Moderate
Budget
Mid-Range
Photo Friendly
High
Weather Sensitivity
Low
Always check the official website for the most current information.
We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly.
Location
Event Details
Pricing
Tickets vary by age and include options for adults, children, seniors, students, and carers. Member discounts are available. Children under 3 require a ticket.
Duration
4-5 hours
Ages
All ages welcome
Schedule
The Santa grotto experience runs from November 28 to December 24, 2025. The Glow Marwell light trail is available on selected dates from November 28, 2025, to January 3, 2026. Allow 4-5 hours for a full visit.
Organizer
Marwell Wildlife
Practical Information
Parking
Free parking is available on site. Please ensure vehicles are parked responsibly. Valuables should not be left visible in cars.
Accessibility
The grotto is accessible, though the entrance and exit paths are surfaced with gravel. Guests with accessibility needs can find more information on their dedicated page.
Pet Policy
No pets allowed, except for service animals.
Food & Drink
Not specified, but the zoo typically offers on-site dining options.
Quick Actions
Tips & Advice
- Arrive at Marwell Hall at least 10 minutes before your booked session time, and allow an extra 30 minutes to walk from the zoo entrance to the hall to avoid missing your Santa encounter.
- Book your tickets well in advance online, as same-day ticket sales are not available and popular dates sell out quickly.
- While the grotto is accessible, the gravel paths might be challenging for some mobility devices; consider visiting during daylight hours for better visibility.
- Take advantage of the included zoo entry to explore the animal enclosures before or after your Santa visit, making it a full-day family outing.
- Check the specific dates for the Glow Marwell light trail if you wish to extend your festive experience into the evening with a dazzling display of lights.
Frequently Asked Questions
What is the duration of the Santa grotto experience?
The grotto experience lasts up to 45 minutes, encompassing storytelling, a craft activity, letter writing, and the meeting with Santa.
Can I purchase tickets on the day of my visit?
No, all tickets must be pre-booked online in advance. Tickets are not available for purchase on the day.
Are buggies allowed inside the grotto?
Buggies cannot be accommodated inside the grotto. Guests are asked to leave them at the designated buggy park outside Marwell Hall at their own risk.
Who receives a present from Santa?
Children aged 16 and under will receive a gift from Santa, valued at £14.95.
Can I take photos during the grotto experience?
Yes, visitors are welcome to take photos inside the grotto. They encourage sharing them on social media using #MarwellChristmas.