Artistic rendering โ Event may differ
Grotta di Babbo Natale (Santa's Grotto)
Authentic underground Santa's Grotto experience
About
Step into the magic of the original Santa's Grotto in Ornavasso, Italy, for an unforgettable Christmas experience. Explore a real underground grotto, meet Santa Claus in a grand marble hall, and enjoy festive family musicals and Disney Christmas concerts. Receive a personalized letter from Lapland and a special gift, making it a truly enchanting holiday adventure.
Our Take
Family Friendly
Best For
Families with young children
Vibe
Magical, festive, enchanting
Energy Level
Moderate
Budget
$$
Photo Friendly
Weather Sensitivity
Low (primarily indoor event)
Special Events & Promotions
- Promotional tickets with letter from Lapland included
- Flexible 'Open Ticket' valid for 12 months
- Free admission for children born in 2023-2025
- Early booking discounts
Always check the official website for the most current information.
We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly.
Location
Event Details
Pricing
$$
Duration
Half-day to full-day visit
Ages
All ages
Timed Entry
Yes
Organizer
LEM s.r.l.
Practical Information
Pet Policy
No pets allowed
Food & Drink
Christmas Tea available; food and drinks not included in ticket price.
Quick Actions
Tips & Advice
- Book tickets in advance online to secure your spot and take advantage of promotional pricing and freebies like the letter from Lapland.
- Consider purchasing the 'Open Ticket' for maximum flexibility, allowing you to change your visit date or use it for another event within 12 months.
- Combine your visit to the Grotto with a trip to the 'Mille Presepi dal Mondo' exhibition and the new 'Christmas Eve' diorama for a fuller holiday experience.
- Dress in layers as you will be exploring an underground grotto, which can maintain a cooler temperature year-round.
- Check the event's FAQ page for the most up-to-date program details and any specific recommendations for visiting with young children.
Frequently Asked Questions
What is included in the ticket price?
The ticket includes entry to the park and Santa's Grotto, a 200m decorated underground gallery, a meeting with Santa in a 30m marble hall, one printed family photo, Christmas installations in the Twergi Forest, animation and shows including a new Disney Christmas concert, Christmas Tea, and a gift for children. It also includes access to the new nativity scene.
Can I change my ticket date if I cannot attend?
Yes, the tickets are flexible. You can change your date up to 8 days before your scheduled visit, or the ticket can be used for any of their other events within 12 months.
Are there any discounts for young children?
Children born in 2025, 2024, and 2023 receive free admission.
What are the operating hours?
The Grotto is open on specific dates from November 22 to December 26, 2025. Specific times for entry and shows are available on their booking page.
Is food available at the venue?
While Christmas Tea is included, food and drinks are not included in the ticket price. There may be areas for artisans and exhibitors, which might offer refreshments.
