Artistic rendering – Event may differ
The Santa Express
Festive steam train journey to the North Pole with Santa.
About
All aboard The Santa Express for a magical journey to the North Pole! Ride in heated carriages pulled by a steam locomotive, meet Santa Claus in his grotto for a special gift, and enjoy a festive magic show. Create reindeer food, hang a wish on the Wishing Tree, and savor a complimentary treat and drink. It's a heartwarming holiday adventure for the whole family.
Our Take
Family Friendly
Best For
Families with young children
Vibe
Festive and magical
Energy Level
Moderate
Budget
$$
Photo Friendly
Weather Sensitivity
Low
Special Events & Promotions
- Baby's First Christmas exclusive memento for infants under 12 months
- Christmas Eve service includes a small fireworks display
Always check the official website for the most current information.
We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly.
Location
Event Details
Pricing
$$
Duration
Approx. 2-3 hours per visit
Ages
All ages
Timed Entry
Yes
Featured Performers
- Spike Bonzo
Organizer
Whistlestop Valley
Practical Information
Accessibility
https://www.whistlestopvalley.co.uk/accessibility
Pet Policy
Service animals welcome
Food & Drink
Festive menu available at Firebox Cafe, hot food served one hour before closing. Ice cream parlour and hot food kiosk at the North Pole.
Quick Actions
Tips & Advice
- Book tickets well in advance as these events are expected to sell out. Ensure all booking details are accurate before checkout, as changes cannot be made after purchase.
- Arrive at your booked departure time for the train; late arrivals will not be accommodated. Consider booking for your entire party in one transaction to guarantee seating together.
- Be aware that the event features illuminations and flashing lights, which may affect individuals with sensitivities. The Christmas Eve service includes a small fireworks display.
- Infants under 12 months require a specific ticket to receive a gift and a 'Baby's First Christmas' memento. Ensure all children are assigned the correct age category for their gift.
- While the train journey is the main event, enjoy additional attractions like the Clayton Flyer, playground, and Crazy Golf (closes at 16:30) at Clayton West Station.
Frequently Asked Questions
What is included with The Santa Express ticket?
The Santa Express includes a return steam train ride to the North Pole, a one-on-one meeting with Santa with a gift for children, a Christmas Magic Show, reindeer food making, a Christmas wish activity, a complimentary festive tipple for adults, and an edible festive treat for guests over 12 months. It also includes unlimited rides on the Clayton Flyer, playground access, and more at Clayton West Station.
Can I make changes to my booking after purchase?
Unfortunately, once tickets are purchased, they cannot be amended. It is crucial to ensure all details are correct before completing your booking. If you wish to add guests to an existing booking, you must call them to check availability.
What is the refund policy?
Tickets are non-refundable and non-exchangeable unless the event is cancelled by Whistlestop Valley. If you are unable to attend for any reason, no refund will be given. If Whistlestop Valley cancels the event, tickets can be transferred or refunded.
Are there any age restrictions for gifts?
Yes, the age on the ticket determines the age-appropriate gift given by Santa. They advise moving up to the next age category if your child's age is at the end of a category. Age categories range from under 12 months to 14-17 years.
Can I use vouchers or discounts for this event?
No, concessions, family tickets, discounts, vouchers, promotions, passes, and offers are not valid for any Christmas experience, including The Santa Express.
