The North Pole Experience
Guests journey aboard a trolley through a magic portal to explore Santa's bustling workshop in the forest. Inside, families build toys alongside elves on the factory floor, earn diplomas at Elf University, tour the sleigh hangar, and enjoy treats in Mrs. Claus' Bakery. The visit finishes with private family time, photos, and a commemorative gift from Santa Claus.
What to Expect
Board a trolley to visit Santa's workshop in the forest.
Event Details
Duration
Approximately 1 hour and 40 minutes (100 minutes), from departure from Little America to arrival back at the hotel; times may vary depending on weather or unforeseen circumstances.
Ages
All ages
Timed Entry
Yes
Organizer
North Pole Experience
Food & Drink
Mrs. Claus’ Bakery serves freshly baked treats, with an allergy-friendly treat available; the treats are not gluten-, dairy-, or nut-free.
Local Insight & Ratings
Family Friendly
Best For
Families with young children
Vibe
Immersive and festive
Energy Level
Moderate
Budget
$$$
Photo Friendly
High
Weather Sensitivity
Moderate
Location
Know Before You Go
- Tickets: November: Day $50-$64 per person; Night $60-$72 per person. December: Day $66-$74 per person; Night $65-$82 per person. Infants 0-18 months are free and ride as a lap child on the trolley bus. For friends and family to be in the same group, the exact time and date must be selected. – Get tickets
- Hours: Day: 7:50am-3:40pm; Night: 3:50pm-9:00pm.
- Accessibility: Wheelchair-lift accessible tickets are available, and small strollers can be stowed on the trolley for use inside the workshop.
Tips & Advice
- Arrive at Little America at least 45 minutes before departure to allow time for check-in.
- If joining friends or family, select exactly the same date and departure time so you are assigned to one group.
- Use the hotel restroom before boarding, since the workshop has only one restroom available inside.
- Bring only a small stroller if needed; large strollers and wagon-style strollers are not permitted.
- Dress warmly in layers, since you will spend a few minutes outdoors boarding the trolley and at the fire pit.
Special Events & Promotions
- The 2026 Christmas Eve session features a pre-flight celebration before Santa’s Christmas Eve flight.
- Children 17 and under receive a collectible personal gift from Santa.
- Infants 0–18 months attend free and ride as lap children on the trolley.
- A military discount is available; booking details are provided through Additional Services.
Quick Actions
Frequently Asked Questions
What does the visit include?
You ride a trolley to Santa's Workshop and see the Toy Hall of Fame. You build toys with the elves, earn an Honorary Elf diploma at Elf University and write a wishlist in the Mail Room. You also tour the Sleigh Hangar, get private family time with Santa and a free digital family portrait, and each child receives a gift.
Is a day visit different from a night visit?
No. Everything happens inside Santa's Workshop, so the experience is the same day or night.
How long should we allow?
About 1 hour and 40 minutes from leaving Little America to getting back to the hotel. Weather can change that.
What should the family wear?
Families are encouraged to wear pajamas or a Christmas outfit, with boots or shoes and a jacket. Clothing must be family-friendly.
Do babies need a ticket?
Infants up to 18 months are free and ride on a lap on the trolley.
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Always check the official website for the most current information.
We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly. Christmas Events Near Me is an independent guide and isn't affiliated with the events we list.