Cheltenham: Christmas Grotto 2026
Visitors wander through a traditional Christmas grotto filled with festive winter scenes and surprises. Children can post their letters to Santa and mix their own reindeer food to take home for Christmas Eve. The experience includes visiting Santa in his cosy cabin to choose a toy and finishes with decorating festive gingerbread.
What to Expect
Meet Santa in his cosy cabin and decorate festive gingerbread.
Local Insight & Ratings
Family Friendly
Best For
Families with young children
Vibe
Festive and cosy
Energy Level
Moderate
Budget
£
Photo Friendly
Moderate
Weather Sensitivity
Moderate
Location
Know Before You Go
- Tickets: Child - £15 (Includes gift, Santa visit & 2 activities); Babe in arms (under 12 months) - £9 (Includes gift and Santa visit); Adult & Teen - £5 (Includes entry no present). – Get tickets
- Parking: Visitors are asked to allow time to arrive and park before entering the Grotto.
- Accessibility: Free carer tickets can be provided for each paying disabled visitor.
Tips & Advice
- Book in advance and choose a session with enough child tickets, since tickets are allocated by child and every attendee needs a valid ticket.
- Arrive promptly for your booked session and have your barcode ready on a phone or printed confirmation so staff can scan you in.
- Allow plenty of time to park and reach the Grotto; Webbs says the centre can get extremely busy in November and December.
- Bring your booking reference if you cannot show the confirmation barcode on a phone, tablet or printed email.
- Check your booking includes no more than four adults; free carer tickets are available for each paying disabled visitor.
Special Events & Promotions
- Free carer tickets are available for each paying disabled visitor.
- Children can choose from a range of toys this year.
Quick Actions
Frequently Asked Questions
Who needs a ticket to enter the grotto?
Every attendee needs a valid ticket, including adults and teenagers aged 13 or over. Each child ticket is allocated to one child seeing Santa in the booked session.
What will children do during the grotto visit?
Children can post a letter to Santa, make reindeer food, visit Santa and choose a toy, then decorate festive gingerbread.
Do I need to book tickets in advance?
Yes. Tickets must be booked in advance, and each attendee needs their own ticket. Bookings are limited to four adults.
What should I bring for entry?
Bring the booking confirmation barcode on a phone or tablet, a printed confirmation with barcode, or your booking reference number.
Can a carer attend with a disabled visitor?
A free carer ticket is available for each paying disabled visitor.
More Christmas Events near Cheltenham
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