Santa's Grotto at the Queen's House
Visitors journey into the icy land of the Snow Queen within a former royal residence adorned with towering snowy white trees and blue lighting. Families follow an actor-led story adventure, encountering characters such as the Snow Queen, the Hobgoblin, Gerda, Kai, and the little robber girl. The festive walk finishes inside Santa's Grotto, where children enjoy personal one-on-one time with Father Christmas and receive a gift to take home.
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Plan Your Visit
Website / Tickets
When
Tickets
Tickets: £30 per person; Family Members: £27; Under 1s: Free; £3 booking fee per transaction.
Ages
2-9 years (older children welcome)
Neighborhood
Greenwich
Parking
The National Maritime Museum car park is open to visitors during weekends, bank holidays and school holidays, with limited weekday spaces; book parking in advance where possible.
Accessibility
Relaxed sessions are quieter and intended for neurodivergent and SEND visitors; step-free rail access is available at Greenwich and Maze Hill stations.
Going?
Location
Tips & Advice
- Book your grotto session ahead, since some dates have sold out and several others have very low availability.
- Choose a relaxed session if a quieter experience would suit your group; pre-booking is recommended for these sessions.
- Family Members can book discounted tickets, and under ones can attend free.
- If driving, reserve a space at the National Maritime Museum car park where possible, as spaces are limited on some days.
- Use the Maze Hill station route for Queen’s House; it is closer to the venue than Greenwich station.
Special Events & Promotions
- Family Members receive a ticket discount.
- Under ones attend free.
- Quieter relaxed sessions for neurodivergent and SEND visitors are offered separately.
- SEND sessions on 28 November and 4 December are sold out.
- SEND sessions on 15 November and 10 December have very low availability.
Links & Contact
Run by Royal Museums Greenwich
Christmas Events Near Me is an independent guide, not the organizer of this event. For tickets, entries, vendor spots or questions, contact the organizer directly through their contact page.
Frequently Asked Questions
What happens during the grotto experience?
An actor-led Snow Queen story adventure introduces characters including Gerda, Kai and the Hobgoblin, then finishes with a meeting with Father Christmas.
Do children receive anything from Father Christmas?
Little ones receive a gift to take home after their meeting.
Are there quieter sessions for SEND visitors?
Yes. Relaxed sessions are quieter and described as ideal for neurodivergent and SEND visitors; pre-booking is recommended.
Should I book ahead?
Yes. Pre-booking is recommended for relaxed sessions, and some regular and SEND sessions have sold out or very low availability.
Can under-one-year-olds attend?
Under ones can attend free.
Browse Christmas in Blackheath
Always check the official website for the most current information.
We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly. Christmas Events Near Me is an independent guide and isn't affiliated with the events we list.