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The Polar Express Train Ride
Leeming Bar, Yorkshire
Immersive theatrical journey with film characters and a sleigh bell gift.
About
Embark on a magical journey aboard The Polar Express Train Ride, returning to the Wensleydale Railway for its 6th enchanting year. This fully immersive theatrical experience brings the beloved film to life with characters like the conductor and singing chefs, serving hot chocolate and cookies. Meet Santa Claus himself, who will present children with their first gift of Christmas – a silver sleigh bell. With over 55,000 guests in 2024 and a 98% Facebook rating, it's one of the UK's largest Christmas experiences.
Our Take
Family Friendly
Best For
Families, couples, and anyone who believes in christmas magic
Vibe
Magical, immersive, festive, enchanting
Energy Level
Moderate (seated for most of the journey, with some interaction)
Budget
Mid-Range
Photo Friendly
High
Weather Sensitivity
Low (indoor and train activities)
Always check the official website for the most current information.
We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly.
Location
Event Details
Pricing
Prices range from £35.95 to £57.95. Tickets for under 2s on an adult's lap are £5 and include a bell from Santa, but not hot chocolate or cookies. A carers discount is available.
Ages
All ages welcome; under 2s can sit on a lap for a reduced price.
Schedule
Office hours are Monday to Friday, 9am to 5pm, with inquiries typically responded to within 3 working days. Availability is updated every 15 minutes and is for guidance only, as tickets may be in other customers' baskets.
Organizer
PNP Events Ltd
Practical Information
Parking
Parking is available for purchase and must be pre-booked online. A park and ride service operates from DL8 1DT, with designated parking areas. On-site parking at the railway is not available, though drop-offs are permitted.
Accessibility
While shuttle buses can accommodate wheelchairs, the train itself is unable to accommodate them. Carers discounts are available, but passengers must be able to step onto the train and make their own way to their seats.
Pet Policy
No pets allowed on the train (service animals welcome on shuttle buses).
Food & Drink
Hot chocolate and cookies are served on board.
Quick Actions
Tips & Advice
- Dress in your favorite pajamas or festive attire to fully embrace the magical spirit of The Polar Express journey.
- Arrive at the designated park and ride location (DL8 1DT) well in advance of your departure time, as shuttle buses are the only way to reach the Wensleydale Railway station.
- Consider booking tickets for under 2s if they will be on your lap, as it's a cost-effective way for them to receive their special sleigh bell from Santa.
- Review the seating arrangements and carriage details online before booking to understand the heritage nature of the carriages and potential wear and tear.
- If you require a carer's discount, be prepared to provide proof of eligibility via email to receive the refund.
Frequently Asked Questions
What do I get with my ticket?
Your ticket includes the immersive train journey, character interactions, hot chocolate, a cookie, and the First Gift of Christmas (a silver sleigh bell) from Santa Claus. A gift shop is also available.
How does pricing and seating work?
Prices are per ticket for both children and adults. Seating is allocated around tables or in pairs, prioritizing early bookings. Family members are seated together as closely as possible, with children never seated without an adult.
Can wheelchair users access the train?
Unfortunately, the heritage carriages cannot accommodate wheelchairs or pushchairs. However, shuttle buses to the station are wheelchair accessible, and carers discounts are available for eligible individuals.
Where should I park?
Parking is available for purchase and must be pre-booked online. A park and ride service operates from DL8 1DT; follow marshals and signage. Do not park at the services' usual car park.
What are the office hours and response times?
The office is open Monday to Friday, 9am to 5pm. Inquiries are typically answered within 3 working days, often sooner.