Artistic rendering – Event may differ
THE POLAR EXPRESS™ Train Ride
Magical train ride to meet Santa, inspired by the classic story.
About
Embark on a magical journey aboard THE POLAR EXPRESS™ Train Ride, bringing the beloved holiday classic to life. Families will be whisked away on a festive train adventure to meet Santa Claus. Enjoy hot chocolate and treats served by dancing chefs while listening to the classic story read aloud. Each guest receives a special silver sleigh bell, the First Gift of Christmas, and enjoys carols and entertainment throughout the heartwarming trip.
Our Take
Family Friendly
Best For
Families with young children
Vibe
Magical, festive, nostalgic
Energy Level
Moderate
Budget
$$
Photo Friendly
Weather Sensitivity
Low (runs in most weather, but cancellations possible for extreme conditions)
Special Events & Promotions
- Sensory Friendly Departure available
- ASL Interpreted Departure available
- Active-duty military and first responders receive a $5 discount per ticket (up to 10 tickets) with promo code HERO5.
Always check the official website for the most current information.
We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly.
Location
Event Details
Pricing
$$
Duration
Approximately 2 hours (including arrival and boarding time)
Ages
All ages
Timed Entry
Yes
Organizer
Rail Events Inc.
Practical Information
Parking
A $12 parking pass is required for each vehicle and your ticket confirmation will serve as your parking pass. Designated parking spaces for those with disabilities are located adjacent to the station.
Accessibility
Whippany Station and the train are wheelchair accessible. Designated wheelchair spaces are available in select Coach Class coaches. Accessible restrooms are located on the event grounds. Parking for those with disabilities is adjacent to the station. Passenger drop-off is available at the station.
Pet Policy
No pets allowed (service animals only)
Food & Drink
Hot chocolate and Walker's Shortbread served on board.
Quick Actions
Tips & Advice
- Arrive approximately 40 minutes before your scheduled showtime to allow ample time for parking and check-in at the Box Office.
- Consider booking tickets for Value Departures for the best savings, especially on weekdays or during less popular dates.
- Dress in warm pajamas for the full experience, but also bring layers and closed-toe shoes for comfort on the platform and during the train ride.
- Review the seating chart carefully before booking, as Coach Class seats face the center of the car for an enhanced performance experience.
- Lap infants under two ride for free but must have a ticket selected at checkout and do not receive a treat or hot chocolate.
Frequently Asked Questions
What is the difference between Value, Standard, and Premium pricing?
The only differences are the dates and times of the rides. Lower demand departures are priced lower, while higher demand departures are priced accordingly. The event experience remains the same for all departures.
Is the event wheelchair accessible?
Yes, Whippany Station and the train are wheelchair accessible with limited seating in Coach Class. Accessible restrooms are available on the event grounds, but not on the train. Designated parking is available.
What should my family wear?
Families are encouraged to wear warm pajamas, similar to the book and film. It's also recommended to wear warm layers and closed-toe shoes for comfort on the platform and during the train ride.
Are tickets refundable?
Tickets are generally non-refundable and non-exchangeable, similar to sporting events or concerts. However, name changes are permitted, and refunds or rebooking options may be available in case of event cancellation.
How long is the experience and when should we arrive?
The entire experience is about two hours long. Guests are required to arrive approximately 40 minutes before their scheduled showtime to allow for parking and check-in. The train ride itself is one hour.
