Artistic rendering – Event may differ
THE POLAR EXPRESS™ Train Ride
Magical train ride to meet Santa.
About
All aboard for a magical journey on THE POLAR EXPRESS™ Train Ride! Families can relive the beloved holiday classic as they embark on a festive one-hour train adventure to meet Santa Claus. Enjoy hot chocolate and treats served by dancing chefs, listen to the classic story read aloud, and receive the First Gift of Christmas – a silver sleigh bell – directly from Santa himself. This enchanting experience promises cherished memories for all.
Our Take
Family Friendly
Best For
Families with young children
Vibe
Magical, festive, whimsical
Energy Level
Moderate
Budget
$$
Photo Friendly
Weather Sensitivity
Low
Special Events & Promotions
- Sensory Friendly Train departures available.
- Active-duty military and first responders receive a $5 discount per ticket (up to 10 tickets) with promo code HERO5.
- Groups of 20+ are eligible for early booking.
Always check the official website for the most current information.
We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly.
Location
Event Details
Pricing
$$
Duration
Approximately 2 hours (including arrival and boarding)
Ages
All ages
Timed Entry
Yes
Organizer
Rail Events Inc.
Practical Information
Parking
Event parking is available at the Southern California Railway Museum for $6 per vehicle. Parking passes are included with ticket confirmation. Designated accessible parking spaces are available.
Accessibility
The Southern California Railway Museum and the train are wheelchair accessible, with limited wheelchair seating available in Car 4. Wheelchair-accessible restrooms are on the event grounds but not on the train. Designated accessible parking is available.
Pet Policy
No pets allowed (service animals welcome)
Food & Drink
Hot chocolate and Walker's Shortbread served on board.
Quick Actions
Tips & Advice
- Arrive at least 60 minutes prior to your scheduled showtime to allow ample time for parking and checking in at the Box Office.
- Consider purchasing tickets in advance, especially for premium dates, as they are expected to sell out quickly.
- Dress in warm pajamas and layers, as you will spend time on an unheated platform while boarding and disembarking.
- Lap infants under two ride for free but must have a ticket selected at checkout and do not receive a treat or bell.
- Explore the gift shop for exclusive merchandise, including matching family pajamas, before or after your train ride.
Frequently Asked Questions
What is the difference between Value, Standard, and Premium pricing?
The only differences are the dates and times of the rides. Lower demand departures are priced lower, while higher demand departures are priced accordingly. The event experience remains the same for all departures.
Are there restrooms on board the train?
A limited number of restrooms are available on board. Staff can escort passengers to the nearest restroom in another car. Wheelchair-accessible restrooms are located on the event grounds, but not on the train.
Can I change my reservation to a different date or time?
Changes can be requested but are subject to availability and potential pricing differences. Contact the reservation agents to inquire about date or time changes. Name changes on tickets are allowed.
What should my family wear?
Families are encouraged to wear warm pajamas, similar to the book and film. Dressing in layers is also recommended due to time spent on unheated platforms.
Is the event wheelchair accessible?
Yes, the museum and train are wheelchair accessible with limited designated spaces. Accessible parking and restrooms are available on the event grounds. Please book wheelchair spaces in advance.
