Artistic rendering – Event may differ
The Polar Express Train Ride
Magical train ride to the North Pole with Santa.
About
Embark on a magical journey aboard THE POLAR EXPRESS™ Train Ride, inspired by the classic story. Passengers will be served hot chocolate and cookies by dancing chefs while enjoying a reading of the book. Meet Santa and his elves at the North Pole, receive a silver sleigh bell, and enjoy carols and entertainment on the return trip.
Our Take
Family Friendly
Best For
Families with young children
Vibe
Magical, festive, nostalgic
Energy Level
Low
Budget
$$
Photo Friendly
Weather Sensitivity
Low (runs in most weather, but may cancel for severe conditions)
Special Events & Promotions
- Ulster County/Kingston Resident Discount: $10 off per person
- Military/First Responder Discount: $5 off per person
Always check the official website for the most current information.
We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly.
Location
Event Details
Pricing
$$
Duration
Approximately 1.5 hours (including arrival and boarding time)
Ages
All ages
Timed Entry
Yes
Organizer
Catskill Mountain Railroad
Practical Information
Parking
Parking is free for all and adjacent to the train station in the Kingston Plaza lot. Designated parking spaces for those with disabilities are located directly adjacent to the station.
Accessibility
Wheelchair seating is limited in vintage coaches. Contact them at 845-332-4854 for accommodations. Designated parking for those with disabilities is adjacent to the station. No wheelchair accessible restrooms on the train.
Pet Policy
No pets allowed
Food & Drink
Hot chocolate and cookies served on board. Outside food and drink allowed for those with allergies.
Quick Actions
Tips & Advice
- Arrive at least 45 minutes before your scheduled departure time to allow for parking and check-in at the ticket office.
- Consider wearing warm pajamas, as recommended in the book and film, but also bring winter attire for the unheated platform.
- If you have specific seating needs or mobility issues, contact them directly at 845-332-4854 before booking online to ensure accommodations.
- For families with sensory sensitivities, inquire about special seating arrangements with softer audio and lighting levels by calling 845-332-4854.
- Book tickets as early as possible, as this popular event has sold out quickly in previous years.
Frequently Asked Questions
What is the duration of the Polar Express train ride experience?
The entire experience in Kingston, including arrival and the train ride, is approximately 1.5 hours. The train ride itself is just over an hour.
Are there discounts available for local residents or military personnel?
Yes, Ulster County and Kingston residents receive a $10 discount per person, and Military/First Responders receive a $5 discount per person. Contact them via email for details.
Can I change my reservation if needed?
While not guaranteed, they will do their best to accommodate reservation changes if seats are available on another date/train. Name changes are allowed up to 24 hours before departure.
What is the policy on alcohol and pets?
This is a family-friendly event with a strict no-alcohol policy. Service animals are welcome, but other pets are not allowed.
What should we do if we have food allergies?
Inform a reservations representative when booking or your onboard staff about any food allergies. You are welcome to bring an alternate treat or drink item.
