Artistic rendering – Event may differ
The North Pole Experience
Personalized invitations from Father Christmas.
About
Step into an enchanting world at The North Pole Experience! Journey from Liverpool Victoria Station to the magical Elf Village, where you can help in the bustling Toy Workshop, bake gingerbread with Mother Christmas, and glide on the ice rink. The highlight is meeting Father Christmas himself in his cozy cabin, eager to hear your Christmas wishes.
Our Take
Family Friendly
Best For
Families with young children
Vibe
Magical, festive, enchanting
Energy Level
Moderate
Budget
$$
Photo Friendly
Weather Sensitivity
Low
Special Events & Promotions
- Spread the cost in 3 easy instalments: 33% deposit, with remaining balance on Oct 1st and Nov 1st.
- VIP tickets include priority treatment, front-row seats, a photo with Father Christmas, a VIP welcome gift, priority ice skating, complimentary refreshments, and reserved seating.
Always check the official website for the most current information.
We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly.
Location
Event Details
Pricing
$$
Duration
Approximately 3 hours
Ages
All ages, especially children who believe in magic.
Neighborhood
Otterspool
Timed Entry
Yes
Organizer
TNPX Ltd.
Practical Information
Parking
Free on-street parking is available along Otterspool Drive, including disabled parking. There is also a free car park at the top of Mersey Road, approximately a 5-minute walk away. Traffic can be busy during the event.
Accessibility
The North Pole Experience is accessible for all. Wheelchair access is available in all indoor and outdoor attractions. Due to limited space, pushchairs are not permitted in some areas; car seats are recommended.
Pet Policy
Service animals only
Food & Drink
Festive food outlets serving snacks, warming drinks, and full meals are available.
Quick Actions
Tips & Advice
- Book tickets in advance, as sessions have limited capacity and can sell out.
- Allow ample travel time for parking, as traffic can be busy on Otterspool Drive during the event.
- Dress warmly in layers, including hats and gloves, as the experience includes both indoor and outdoor activities.
- Consider selecting the optional personalized invitation from Father Christmas for an extra magical touch.
- While photos are allowed, professional photography is provided in Father Christmas's cabin; plan accordingly.
Frequently Asked Questions
What happens if I need to cancel or reschedule my booking?
At least 7 days' notice is required for amendments, subject to availability and manager's discretion. All bookings are non-refundable.
Can I take photos inside The North Pole Experience?
Yes, photos are welcome and encouraged, with the hashtag #TheNorthPoleExperience. However, personal photography is not permitted in Father Christmas's Cabin; professional photos are available for purchase.
What about parking?
Free on-street parking is available on Otterspool Drive, including disabled bays. A free car park is also located at the top of Mersey Road, a 5-minute walk away. Be aware of potential traffic congestion.
Is The North Pole Experience accessible for wheelchairs and pushchairs?
Yes, the experience is accessible for all. Wheelchair access is provided throughout. Pushchairs may not be permitted in certain areas due to space limitations; car seats are recommended.
What age is The North Pole Experience suitable for?
The experience is designed for children of all ages, especially those who believe in magic. Adults will also find themselves immersed in the Christmas spirit.
