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North Pole Express
Heber City, UT
Magical train journey to the North Pole with Santa.
About
Embark on a cherished holiday tradition with the North Pole Express, a magical 90-minute round-trip train adventure. Passengers are treated to festive carols, delightful entertainment, and a special visit from Santa Claus himself on the return journey. Enjoy hot cocoa, a cookie, and a souvenir mug as you travel to the North Pole, where Santa greets each child and presents them with a unique brass sleigh bell gift.
Our Take
Family Friendly
Best For
Families with young children
Vibe
Magical and festive
Energy Level
Moderate
Budget
Mid-Range
Photo Friendly
High
Weather Sensitivity
Low
Always check the official website for the most current information.
We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly.
Location
Event Details
Pricing
Ticket prices vary by coach and date, ranging from $15/$25/$40 (Adult/Child/Infant) to $100/$90/$80. Private car options are also available.
Duration
90-minute round trip
Ages
Infants aged 1 and under require a lap ticket. All passengers occupying a seat need an Adult or Child ticket.
Schedule
Train runs on select dates in November and December 2025, with multiple departure times each day, including evening options.
Organizer
Heber Valley Railroad
Practical Information
Accessibility
Due to the historic nature of the train equipment, wheelchairs and walkers cannot be accommodated on the train. Passengers using wheelchairs or walkers will need to be carried on board by their group and seated in regular seats. These items will be stored in the ticket office and returned to the boarding steps upon return.
Pet Policy
No pets allowed (service animals welcome, but must be carried on board and stored)
Food & Drink
Hot cocoa, chocolate chip cookies, and bottled water are provided on board.
Quick Actions
Tips & Advice
- Arrive at the Heber Valley Railroad Depot well in advance of your departure time, as boarding can take time and car seats/strollers must be stored.
- Dress in layers, as the train coaches are heated but the waiting areas and the North Pole experience can be cooler.
- Consider purchasing tickets during the 'Preseason' or 'Season' pricing tiers for potential savings, though 'Prime' pricing offers the most popular dates and times.
- While infants under one year old do not require a seat, they do need a lap ticket and will receive amenities, ensuring they can fully participate in the experience.
- Be prepared for potential heavy traffic in the area on event days; allow extra travel time to ensure a stress-free arrival.
Frequently Asked Questions
What is the duration of the North Pole Express train ride?
The North Pole Express is a 90-minute round-trip journey.
What amenities are provided on the train?
Passengers receive hot cocoa, a chocolate chip cookie, bottled water, and a souvenir cocoa mug. Santa also provides a special gift to each child.
Are wheelchairs or walkers allowed on the train?
Due to the historic nature of the train, wheelchairs and walkers cannot be accommodated on board. They must be carried on by your group and will be stored at the ticket office.
Can I bring a car seat or stroller?
Car seats and strollers are not permitted on the train.
What is the refund policy?
There are no refunds. Cancellations are eligible for a 2-year credit towards future bookings.