Artistic rendering – Event may differ
Santa's Grotto Experience at National Museum of the Royal Navy Hartlepool
Meet Santa in a historic maritime museum setting.
About
Create magical family memories this December at the National Museum of the Royal Navy Hartlepool. Visit Santa and his elves in a festive grotto, where children can share their wishes and receive a special gift. The museum itself will be adorned with Christmas decorations, offering a perfect backdrop for festive family photos.
Our Take
Family Friendly
Best For
Families with young children
Vibe
Festive, magical, educational
Energy Level
Low to medium
Budget
$$
Photo Friendly
Weather Sensitivity
Low (indoor grotto, but outdoor museum exploration)
Special Events & Promotions
- Children receive a special gift and hot chocolate.
- Museum decorated for Christmas, perfect for festive family photos.
- Tickets are valid for a whole year.
Always check the official website for the most current information.
We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly.
Location
Event Details
Pricing
$$
Duration
Varies (grotto experience)
Ages
All ages
Timed Entry
Yes
Organizer
National Museum of the Royal Navy
Practical Information
Parking
A large car park is available and free for visitors.
Accessibility
The National Museum of the Royal Navy Hartlepool takes access to our on-site attractions seriously. When exploring the historic quayside, wheelchairs and pushchairs can access all external areas of the quayside. There are several toilets on site including disabled facilities and baby changing facilities. We also offer free parking on site including disabled parking. The gun deck is wheelchair accessible, though the top deck, mess deck, and hold are not. Our lifts are currently non-operational. The outdoor playship has some accessible features including a ground level roundabout, a seesaw with a centre platform, handholds on steps, a hammock net swing, and accessible play features at ground level.
Pet Policy
No pets allowed
Food & Drink
Hot chocolate included with grotto ticket; Quayside Coffee Shop offers sandwiches, pasties, sausage rolls, cakes, hot and cold drinks, with vegan and gluten-free options. Visitors can also bring their own picnic.
Quick Actions
Tips & Advice
- Book your Santa's Grotto tickets in advance, as they are likely to sell out, and remember that a valid museum ticket is also required for entry.
Frequently Asked Questions
What is included with the Santa's Grotto ticket?
Each child's ticket includes a warm welcome from Santa's elves, a creative letter or drawing craft activity, the Santa experience, a special gift, and a hot chocolate.
Do I need a separate museum ticket to visit Santa's Grotto?
Yes, all visitors must also have a valid museum ticket for the National Museum of the Royal Navy Hartlepool to enter Santa's Grotto.
Are there any age restrictions for Santa's Grotto?
The event is suitable for all ages, with specific activities and gifts tailored for children.
Can I purchase tickets on the day?
It is highly recommended to book tickets in advance online, as availability may be limited for on-the-day purchases.
What are the opening hours for the museum during the event?
The museum is open from 10 am to 5 pm, Wednesday to Sunday, and open all week during Hartlepool Borough Council school holidays. The grotto operates on specific dates within this period.
