Artistic rendering – Event may differ
THE POLAR EXPRESS™ Train Ride
Embark on a magical journey aboard THE POLAR EXPRESS™ Train Ride, inspired by the classic story. Passengers will relive the tale as they travel to the North Pole, enjoying hot chocolate and cookies served by dancing chefs. The Conductor will punch golden tickets, and characters will lead caroling and entertainment. Upon arrival at the North Pole, Santa and his Elves will board the train to greet guests and present the first gift of Christmas: a silver sleigh bell. This unforgettable adventure promises cherished memories for the whole family.
What to Expect
Magical train ride to the North Pole with Santa.
Know Before You Go
- Tickets: $$ – Get tickets
- Parking: Free parking is available adjacent to the train station in the Kingston Plaza lot. Designated parking spaces for those with disabilities are located directly adjacent to the station.
- Accessibility: Wheelchair seating is limited in vintage coaches. Contact them at 845-332-4854 for booking assistance for mobility issues or sensory sensitivities. Wheelchair accessible restrooms are not available on the train.
- Pets: Only service dogs are allowed onboard. Non-service dogs are not permitted, except in carriers or crates.
Other Christmas Events Near Kingston
Local Insight & Ratings
Family Friendly
Best For
Families with young children
Vibe
Magical, festive, whimsical
Energy Level
Low
Budget
$$
Photo Friendly
Weather Sensitivity
Low
Special Events & Promotions
- Ulster County/Kingston Resident Discount: $10 off per person
- Military/First Responder Discount: $5 off per person
- Special seating for sensory sensitivities available upon request
- Discount rates available at Best Western Plus hotel for Polar Express customers
Location
Event Details
Duration
Approximately 1.5 hours (including arrival and boarding time)
Ages
All ages
Timed Entry
Yes
Organizer
Catskill Mountain Railroad
Food & Drink
Hot chocolate and cookies are served onboard. Outside food and beverages are not permitted in passenger coaches, but small snacks and beverages can be enjoyed in outdoor open cars.
Quick Actions
Tips & Advice
- Arrive at least 45 minutes before your scheduled departure time to allow for parking and check-in at the ticket office. Boarding begins 20 minutes prior to departure.
- Book tickets as early as possible, as they tend to sell out quickly, especially for popular dates and times.
- Families are encouraged to wear warm pajamas, similar to the characters in the book and film, but also bring warm winter attire for potentially cool platform temperatures.
- If you have specific seating needs, such as for mobility issues or sensory sensitivities, contact them directly at 845-332-4854 to ensure your experience is accommodated.
- Consider booking 'Off-Peak' tickets for a potentially lower price on dates with less demand, while still enjoying the full Polar Express experience.
Frequently Asked Questions
How can I reserve tickets?
Tickets can be reserved online through their website or by calling their office at 845-332-4854. Pre-paid reservations are recommended as tickets can sell out.
Where is the Westbrook Station located?
The station is located at 55 Plaza Road, Kingston, NY 12401. Free parking is available on-site.
What is the duration of the experience and when should we arrive?
The entire experience, including arrival and boarding, is approximately 1.5 hours. Guests are requested to arrive about 45 minutes before their departure time.
Is seating assigned?
Yes, seating is assigned. Guests select their seats during the online checkout process, similar to booking airline tickets.
Are there any discounts available?
Yes, discounts are offered for Ulster County/Kingston residents ($10 off) and for Military/First Responders ($5 off). Contact them via email for details and proof of eligibility.
Always check the official website for the most current information.
We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly.