Artistic rendering – Event may differ
Santa on the Roof at Fenwick Newcastle
Magical rooftop winter wonderland with Santa and elves.
About
Experience the magic of Christmas as Fenwick transforms their rooftop into a snowy wonderland, welcoming Santa, his merry elves, and the spirit of the holiday season. This event promises an unforgettable journey through the heart of Christmas for families and friends, featuring Santa's rooftop arrival, singing reindeer, and a cozy cabin to share wishes.
Our Take
Family Friendly
Best For
Families with young children
Vibe
Magical and festive
Energy Level
Moderate
Photo Friendly
Weather Sensitivity
Low
Special Events & Promotions
- Group booking discount available for up to 6 people at £100
- Pre-registration system for ticket access
- Waiting list available for ticket access
Always check the official website for the most current information.
We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly.
Location
Event Details
Pricing
$$
Duration
45 minutes to 1 hour
Ages
All ages
Timed Entry
Yes
Organizer
Fenwick Newcastle
Practical Information
Accessibility
Accessibility Mode OFF ON
Pet Policy
Service animals welcome
Food & Drink
Café Claus offers hot chocolate, mulled wine, spiced apple juice, mince pies, cupcakes (gluten and dairy-free options available).
Quick Actions
Tips & Advice
- Book your tickets early through the pre-registration system to secure your spot, as availability is limited and on a first-come, first-served basis.
- Arrive at the Third Floor entrance to meet Santa's elves and take the Express Elevator to the rooftop, ensuring a smooth start to your magical experience.
- Inform them of any dietary requirements or special requests when booking to ensure everyone can enjoy the treats at Café Claus.
- Allow approximately 45 minutes to 1 hour for the entire experience, giving you ample time to enjoy all the festive activities.
- Ensure children under 14 are accompanied by an adult to make the most of the enchanting rooftop adventure.
Frequently Asked Questions
What is the ticket registration process?
A pre-registration system is in place. Customers can register between September 5th and 18th, with randomly selected registrants receiving a purchase link from October 1st. A waiting list is also available.
What is included in the ticket price?
The ticket price includes access to the rooftop experience, meeting Santa's elves, singing reindeer, Santa's cabin, festive crafting, and a ride on Santa's sleigh. Food and drink options are available for purchase at Café Claus.
Are there any age restrictions?
All guests, including children under 2, require a ticket. Children under 14 must be accompanied by an adult.
What are the food and drink options available?
Café Claus offers hot chocolate, mulled wine, spiced apple juice, and mince pies for adults, and hot chocolate or juice with a Christmas cupcake for children. Gluten and dairy-free options are available.
How long does the experience last?
The entire experience is designed to last approximately 45 minutes to 1 hour.
