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The Polar Express Train Ride at Churnet Valley Railway
Stoke-on-Trent, Staffordshire
Authentic American steam locomotive and immersive Polar Express experience.
About
Embark on a magical journey aboard THE POLAR EXPRESS™ Train Ride at Churnet Valley Railway! This enchanting family adventure recreates the beloved Christmas movie, departing from Froghall Station for a trip to the North Pole to pick up Santa Claus. Onboard, guests are treated to hot chocolate, a Christmas cookie, and a special silver bell, all while enjoying live entertainment and the story told by the characters themselves. It's an unforgettable way to embrace the joy and wonder of the holiday season.
Our Take
Family Friendly
Best For
Families with young children, christmas enthusiasts
Vibe
Magical, festive, enchanting, immersive
Energy Level
Moderate
Budget
Mid-Range
Photo Friendly
High
Weather Sensitivity
Low
Latest Videos
Always check the official website for the most current information.
We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly.
Location
Event Details
Pricing
£28.95–£52.95 per person; Children under 2: £3.00 flat fee.
Duration
1.5 hours for the whole experience
Ages
Family-friendly
Schedule
The 2025 season runs on selected dates from November 8th to December 23rd. The train ride itself lasts about an hour, but guests should plan for a total experience of approximately 1.5 hours. Site opens at 13:00 on the day of travel, and trains depart promptly.
Organizer
Churnet Valley Railway (1992) plc
Practical Information
Parking
Free event parking is available approximately a 6-minute walk from the station. Accessible parking is provided for guests with a valid blue badge.
Accessibility
While there are some areas with uneven surfaces, staff are available to assist guests with disabilities for a fun and safe experience. Accessible toilets are available at Froghall Station. Due to heritage coach design, wheelchairs cannot be accommodated onboard; however, assistance can be provided if a guest can climb a step and walk a short distance. Wheelchairs will be stored safely until return.
Pet Policy
Service animals only
Food & Drink
Hot chocolate and Christmas cookies are served onboard. Premium tickets include a souvenir mug.
Quick Actions
Tips & Advice
- Arrive no earlier than 20 minutes before your scheduled departure time to ensure a smooth boarding process, as the site opens at 13:00 on travel days and trains depart promptly.
- Consider dressing children in pyjamas for the full magical effect, but ensure they wear warm layers underneath and suitable footwear for the platform and car park.
- If you have allergies, select the relevant options during booking; you are welcome to bring your own alternative drink and cookie if needed.
- While bookings can be linked at the time of the second booking, changes to orders (name, date, time) are subject to a £25 fee and cannot be made after September 1st, 2025.
- Carers in receipt of higher rate DLA or Enhanced PIP benefits can receive a 50% discount on their ticket by contacting the organizer with proof of entitlement.
Frequently Asked Questions
What is the difference between Standard and Premium Class tickets?
Standard Class includes hot chocolate, a cookie, and a silver sleigh bell. Premium Class includes all of that plus a Limited Edition POLAR EXPRESS™ Souvenir Ceramic Mug and a special bag.
Can I bring a pushchair or car seat on the train?
Pushchairs and car seats cannot be taken on the train; they must be left at the designated buggy storage area and will be looked after until your return.
What should I do if I lose my tickets?
If you lose your tickets, you must present your order confirmation (on your smartphone or printed) on the day of the event. Check your spam folder if you cannot find the confirmation email.
Are dogs allowed on the train?
With the exception of service dogs, no other animals are permitted on the train. Service dogs must remain under the table for the duration of the journey.
How early should I arrive for my train?
It is recommended to arrive no earlier than 20 minutes before your departure time. The site opens at 13:00 on the day of travel, and trains depart promptly.