Artistic rendering – Event may differ
THE POLAR EXPRESS™ Train Ride
Authentic American steam locomotive experience in the UK.
About
All aboard for a magical Christmas adventure on THE POLAR EXPRESS™ Train Ride at Churnet Valley Railway. This enchanting journey recreates the beloved movie, taking families from Froghall Station towards the North Pole. Enjoy interactive entertainment, hot chocolate, cookies, and a special visit from Santa Claus.
Our Take
Family Friendly
Best For
Families with young children
Vibe
Magical, festive, whimsical
Energy Level
Medium
Budget
$$
Photo Friendly
Weather Sensitivity
Low
Special Events & Promotions
- Limited Edition POLAR EXPRESS™ Souvenir Ceramic Mug available with Premium Class tickets.
- Carer discount of 50% on carer tickets for those receiving higher rate DLA or Enhanced PIP.
Latest Videos
Always check the official website for the most current information.
We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly.
Location
Event Details
Pricing
$$
Duration
Approximately 1.5 hours for the full experience (train ride is about 1 hour)
Ages
All ages
Timed Entry
Yes
Organizer
Churnet Valley Railway (1992) PLC
Practical Information
Parking
Free event parking is available approximately 6 minutes' walk from the station. Accessible parking is available for blue badge holders and directed on arrival.
Accessibility
While there are some areas with uneven surfaces, staff will gladly go out of their way to provide a fun, safe, and enjoyable experience. Wheelchairs cannot be accommodated on the train due to heritage coach design, but assistance can be provided if the user can climb a step and walk a short distance. Accessible parking is available with a blue badge. Disabled toilets are available at Froghall Station.
Pet Policy
No pets allowed
Food & Drink
Hot chocolate and cookies served onboard. Shop at Froghall station is fully stocked.
Quick Actions
Tips & Advice
- Dress in your most festive pyjamas and bring a warm coat and gloves, as the platform can be chilly even though the train is heated.
- Allow at least 1.5 hours for the entire experience, including time before and after the approximately one-hour train ride.
- Arrive no earlier than 20 minutes before your scheduled departure time, as the site does not open until 13:00 on event days.
- If you have allergies, select them during booking or bring your own alternative drink and cookie, as guarantees cannot be made for all allergies.
- Pushchairs and car seats must be left at the buggy storage point and will be looked after until your return.
Frequently Asked Questions
Where does the train depart from?
All THE POLAR EXPRESS™ Train Rides depart from Froghall Station, Froghall, Stoke-on-Trent, Staffordshire ST10 2HA.
How long does the journey last?
The actual train ride lasts around an hour, but it's recommended to allow 1.5 hours for the entire experience.
What are the ticket prices?
Tickets range from £28.95 to £52.95 per person. Children under 2 travel for a £3.00 flat fee and receive a silver bell but no seat, hot chocolate, or cookie.
Can I make changes to my booking?
Changes to bookings incur a £25 fee and cannot be made after September 1, 2025. It's best to ensure all details are correct at the time of booking.
Are pushchairs or car seats allowed on board?
No, pushchairs and car seats are not permitted on THE POLAR EXPRESS™ Train Ride. They must be left at the designated buggy storage point.
