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Christmas at Bewl Water: Santa's Quest
Tunbridge Wells, Kent
Interactive 3-hour Santa's Quest adventure to raise the Cheer-O-Meter.
About
Embark on Santa's Quest, a magical 3-hour immersive adventure at Bewl Water for 2025! This enchanting experience goes beyond a typical grotto, inviting families to explore festive activities, workshops, and live performances designed to boost the 'Cheer-O-Meter'. Children receive a personalized visit with Santa, a special gift from the Toy Exchange, and enjoy interactive fun in the Elves' Workshop and Mrs. Claus' Bakery.
Our Take
Family Friendly
Best For
Families with young children
Vibe
Magical, immersive, festive
Energy Level
Moderate
Budget
Mid-Range
Photo Friendly
High
Weather Sensitivity
Low
Always check the official website for the most current information.
We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly.
Location
Event Details
Pricing
Children £40 each, Adults £15 each (includes parking)
Duration
Approximately 3 hours
Ages
Children aged 1-13 for the main experience; 'My First Christmas' ticket for under 1s. Adults must be over 18.
Schedule
The Santa's Grotto & Quest Experience is recommended to last 3 hours to fully enjoy the immersive adventure, including a free-flow area afterwards.
Featured Performers
- Elves
Organizer
Bewl Water
Practical Information
Parking
One free parking ticket is included with each order and must be added to the basket when booking experience tickets. Additional cars require a purchased parking ticket. ANPR parking services are in operation.
Accessibility
They aim to accommodate most wheelchairs and kindly ask visitors to get in touch in advance to ensure the best possible arrangements are in place for their visit. Specific requirements can be discussed.
Pet Policy
No pets allowed in the Christmas event area, but they are welcome in other grounds.
Food & Drink
Candy Land Food Court offers locally sourced treats, meals, and warming drinks, with vegan, gluten-free, and vegetarian options available. The Waterfront Café also serves refreshments.
Quick Actions
Tips & Advice
- Arrive 5 minutes before your booked timeslot to ensure a smooth check-in and avoid missing any part of your personalized Santa experience.
- Consider adding the free parking ticket to your basket during booking to secure your spot, and purchase any additional parking tickets needed for other vehicles.
- Dress in layers and wear comfortable footwear, as parts of the experience are outdoors in a woodland setting and pathways can become muddy.
- Contact them in advance if you have specific accessibility needs or dietary requirements to ensure they can make the best arrangements for your visit.
- If you are part of a larger group (more than six people), inform an Elf upon arrival at the Grotto to ensure your group visits Santa consecutively.
Frequently Asked Questions
What is included in the Santa's Grotto & Quest Experience?
The 3-hour+ experience includes a personalized visit to Santa's Grotto, a Quest Chronicle, Santa Key, souvenir Grotto photography, access to the Cheer Command Centre, Elves' Workshop, Mrs. Claus' Bakery, Reindeer Food Factory, Dash's Post Office, a gift from the Toy Exchange, festive play area access, live performances, and interaction with Elves. Marshmallow toasting is available for a small additional fee.
Can more than six people visit Santa together?
Each booking and Santa visit can accommodate up to six guests. For larger groups, inform an Elf upon arrival at the Grotto, and they will arrange for your group to visit Santa consecutively.
Are the biscuits in Mrs. Claus' Bakery suitable for allergies?
The shortbread biscuits and decorations are vegan, dairy-free, and nut-free, with a gluten-free option available. However, they are made in a kitchen that handles various allergens, so cross-contamination cannot be guaranteed.
What is the Essential Companion Ticket policy?
Essential Companion concession tickets are available at a 50% discount. Documentation such as an Access Card, PIP, DLA, or Attendance Allowance must be provided in advance. One Essential Companion ticket can be purchased per booking.
What should we wear to the event?
Warm clothing and appropriate footwear are highly recommended, as parts of the event are outdoors in a woodland setting and pathways can get muddy. Festive outfits are also welcome!