Artistic rendering – Event may differ
Christmas at Bewl Water
Personalized Santa's Grotto and interactive 3-hour Christmas Quest
About
Step into a magical 3-hour immersive Christmas adventure at Bewl Water. Santa's Quest invites families to explore interactive activities, workshops, and live performances to help raise the Cheer-O-Meter. Enjoy a personalized visit to Santa's Grotto, choose a gift from the Toy Exchange, and savor festive treats at the Candy Land Food Court. It's an enchanting experience designed to create lasting holiday memories.
Our Take
Family Friendly
Best For
Families with young children
Vibe
Magical and immersive
Energy Level
Moderate
Budget
$$
Photo Friendly
Weather Sensitivity
Low (mostly under cover)
Special Events & Promotions
- Personalized Santa's Grotto experience
- Choice of gift from the Toy Exchange
- Marshmallow toasting (additional fee applies)
- Souvenir Grotto photography (additional fee applies)
Always check the official website for the most current information.
We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly.
Location
Event Details
Pricing
$$
Duration
3 hours
Ages
All ages
Timed Entry
Yes
Organizer
Bewl Water
Practical Information
Parking
One free parking ticket is included with each order and must be added to your basket when booking. Additional cars require a parking ticket. ANPR parking services are in operation.
Accessibility
They aim to accommodate most wheelchairs and kindly ask guests to get in touch in advance to ensure the best possible arrangements. Contact them with specific requirements.
Pet Policy
No pets allowed
Food & Drink
Candy Land Food Court offers locally sourced treats, meals, hot chocolates, pastries, and festive snacks. Waterfront Cafe also serves meals, snacks, and drinks.
Quick Actions
Tips & Advice
- Book your tickets well in advance, especially for popular dates, as they are non-refundable unless you purchase TicketPlan Refund Protection.
- Arrive 5 minutes before your booked timeslot for the Santa's Grotto & Quest Experience to avoid missing any part of the magic.
- Dress warmly and wear appropriate footwear, as while most of the experience is under cover, some pathways can be muddy and outdoor areas are present.
- If you have a larger family group (more than six), inform an Elf upon arrival at the Grotto to ensure your group visits Santa consecutively.
- Contact them in advance if you have specific accessibility requirements to ensure they can make the best arrangements for your visit.
Frequently Asked Questions
What is included in the Child Experience Ticket?
The Child Experience Ticket includes access to the 3-hour+ Christmas Quest, a personalized visit to Santa's Grotto, a Quest Chronicle, a Santa Key, souvenir Grotto photography, a visit to the Cheer Command Centre, The Elves' Workshop, Mrs. Claus' Bakery, Reindeer Food Factory, Dash's Post Office, a gift from the Toy Exchange, festive play area access, live performances, and interaction with Elves. Marshmallow toasting may incur a small additional fee.
Can I book tickets on the day of the event?
No, Santa's Grotto & Quest Experience tickets must be booked online in advance to avoid disappointment.
What are the food and drink options available?
The Candy Land Food Court offers a range of delicious locally sourced treats, meals, hot chocolates, pastries, and festive snacks. Gluten-free, dairy-free, vegetarian, and vegan options are available. The Waterfront Café also serves meals, snacks, and drinks.
Are dogs allowed at Christmas at Bewl Water?
Unfortunately, dogs are not permitted to attend the Christmas experience, but they are welcome to enjoy the rest of the grounds.
What is the policy for guests with disabilities?
They offer Essential Companion concession tickets at a 50% discount. Documentation such as an Access Card, PIP, DLA, or Attendance Allowance must be provided in advance for these tickets to be valid. Contact them to discuss specific requirements.
