Artistic rendering – Event may differ
The Christmas Factory
Step into a world of wonder at The Christmas Factory, an interactive theatrical experience designed to bring the magic of Christmas to life. Journey through Santa's workshop with real elves, enjoy festive treats, and meet Santa himself for a memorable digital photo. This immersive adventure promises joy and excitement for the entire family.
What to Expect
Interactive theatrical journey through Santa's workshop with real elves.
Know Before You Go
- Tickets: $35 – Get tickets
- Accessibility: All buildings are handicap accessible. Baby carriers are recommended over strollers. Special needs accommodations can be arranged by contacting the organizers.
- Pets: No pets allowed (service dogs only)
Other Christmas Events Near Palmer
Local Insight & Ratings
Family Friendly
Best For
Families and children
Vibe
Magical, festive, immersive
Energy Level
Moderate
Budget
$$
Photo Friendly
Weather Sensitivity
Low (mostly indoors)
Special Events & Promotions
- Book early and save.
- Group rates available for parties of 25.
- Active military discount available via email request.
- Yuletide Festival is an add-on for evening ticket holders.
Location
Event Details
Duration
1 hour per tour
Ages
All ages (children 2 and under are free)
Timed Entry
Yes
Organizer
AK Christmas Factory
Food & Drink
Hot chocolate and fresh-baked cookies are included with admission. Alternative treats for allergies are available upon request.
Quick Actions
Tips & Advice
- Arrive 5-10 minutes before your scheduled tour time to check in with your elf guide; late arrivals may miss parts of the experience.
- Dress in layers, including a coat, hat, and gloves, as while most of the tour is indoors, there are brief outdoor transitions.
- Consider using a baby carrier instead of a stroller, as they can be bulky and may hinder movement through the tour path.
- Tickets are non-refundable, but exchanges for a different date or time may be possible if requested 48 hours in advance and if availability allows.
- Check your spam folder for confirmation emails, as ticketing system emails are occasionally filtered there.
Frequently Asked Questions
What is included with my ticket?
Each ticket includes the full experience: hot chocolate, a fresh-baked cookie, a toy room keepsake, a digital photo with Santa, a 'Naughty or Nice' certificate, and access to the one-hour interactive theatrical experience with real elves.
Can I reschedule my tickets if I miss my tour time?
Rescheduling is possible only if there are available slots and is permitted up to 48 hours before your scheduled tour time. All sales are final, and refunds are not provided for missed or late arrivals.
What is the difference between daytime and evening tours?
Both daytime and evening tours offer the full experience. The primary difference is the time of day; evening tours take place when the Christmas lights are illuminated, enhancing the festive atmosphere. Daytime tours are priced slightly lower.
Are there any age restrictions?
The event is designed for all ages, from 3 to 103. Children aged 2 and under are admitted free when accompanied by an adult. All children must be accompanied by an adult.
What is the pet policy?
As per the Alaska State Fairgrounds policy, no pets are allowed, with the exception of service dogs.
Always check the official website for the most current information.
We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly.